ISO/TS 16949:2002

At the conclusion of the course, successful delegates should be able to:

 Describe the objectives of ISO/TS 16949;

 Understand the requirements of ISO/TS 16949;

 to interpret the ISO/TS technical specification from an auditor's perspective ;

 Identify impacts on your organization;

 Understand the next steps you need to take within your organization;

 to function as effective Internal Quality Auditors ;

 Requirements of ISO/TS 16949;

 Comparing ISO/TS 16949 and ISO 9001:2000;

 Detailed description of ISO/TS 16949 with the objective of developing deeper

appreciation for the language & content of the technical specification ;

 Understand quality audits & auditing ;

 Learn the Process Approach to internal quality auditing;

 Learn how to develop the interpersonal skills needed to effectively conduct an

audit ;

 Preparing for an audit ;

 Conducting an audit ;

 Post-audit follow-up ;

 Auditing for competitive advantages -- not just compliance ;

 Examples;

 Exercises;

 Examination.

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