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ISO 21001 Standard enables educational organizations to develop competencies for planning, implementing, managing and maintaining a management system (EOMS) in order that the educational products or services meets the objectives such as satisfying the learners’ requirements, interested parties, complying to regulations and meeting educational objectives.
ISO 9001 sets the generic requirements of management system while ISO 21001 makes a comprehensive set of requirements specific to educational organizations.
Educational Organizations are those whose core business is the provision of educational products and educational services. Management System established in line with ISO 21001 demonstrates that educational organizations are able to support acquisition and development of competence through ‘teaching’, ‘learning’ and ‘research’ and they are further able to enhance ‘satisfaction of learners’ and ‘all interested parties’.
Training department of ‘larger organisation’ whose core business is not education, can also adopt this ISO 21001 standard .
It does not apply to the Organization that only produce or manufacture educational products.
Risk based thinking is essential to achieve effective EOMS and opportunities can arrive as a result of a situation favourable to achieving an intended results, such as:
1. Circumstance that allows to attract learners & other beneficiaries,
2. Develop new product & services,
3. Reduce waste or improve productivity.
A positive deviation arising from risk provide an opportunity as well that is able to benefit and makes system effective.